01 / Shopping with us

Using our store

By placing an order, you agree to these terms and the policies linked below. Please provide accurate contact, delivery and order information.

We may revise these terms. Updates will appear on this page and will apply as permitted by applicable law.

02 / Product details

Colours, sizes and descriptions

We aim to present our clothing accurately. Colours may appear slightly different because of lighting, photography and screen settings. Please review the product description and relevant size chart before ordering.

This does not limit your rights if an item is defective or materially different from its description.

03 / Prices and offers

Pricing

Prices are shown in Indian Rupees unless indicated otherwise. Applicable delivery charges and taxes are displayed at checkout.

Offers may have their own eligibility requirements and expiry dates. If we discover a significant pricing error, we will contact you about the available options, including cancellation and refund where applicable.

04 / Order processing

Orders and cancellations

We may contact you to confirm details or resolve an issue before dispatch. An order may need to be declined or cancelled because of unavailable stock, unsuccessful payment, incorrect information or suspected fraud.

If MIGORA cancels an order for which payment has been received, we will arrange the applicable refund and communicate the processing details.

For a customer-requested cancellation, contact us promptly. Whether cancellation is possible depends on the order's processing and dispatch status.

05 / Checkout

Payments

Available payment methods are shown at checkout. Online transactions are handled by the selected payment provider and may also be subject to its terms.

Never share payment passwords, OTPs or card security codes with customer support.

06 / Your delivery

Shipping

Delivery estimates depend on your location and courier service. Delays may occur during holidays, severe weather or other disruptions. Please give us a complete address and a reachable phone number.

See our Shipping Policy for delivery information.

07 / After your order arrives

Returns and exchanges

MIGORA follows an exchange-only policy for eligible requests. Contact us within 24 hours of delivery. Items must be unworn, unwashed and unused, with their original tags and packaging.

Exchanges depend on availability and approval under our Return & Exchange Policy. That policy explains the process for damaged, defective or incorrect items.

These conditions do not restrict remedies or consumer rights available under applicable law.

08 / Sending an item back

Return transport

Contact us for approval and return instructions before shipping an item. Reverse pickup depends on service availability. If pickup is unavailable, we will explain the courier return process and any applicable charges.

Pack the item securely and retain your shipping receipt and tracking number.

09 / Personalised items

Custom orders

Where customisation is offered, review your selected text, artwork, size and colour before confirming. Personalised items generally cannot be exchanged for a change of preference.

Please contact us if the item is defective, damaged or does not match the confirmed custom order.

10 / Creative ownership

Content and submitted artwork

Website materials belong to MIGORA or their respective rights holders. Commercial reuse requires appropriate permission.

If you submit artwork for customisation, you must have permission to use it. We may decline requests involving unlawful content or infringement of another person's rights.

11 / Website access

Store availability

Maintenance and technical issues may occasionally interrupt access to the store. Contact our team if an interruption affects your order or payment.

12 / Personal information

Privacy

Our Privacy Policy explains how we collect, use and handle personal information.

13 / Applicable law

Governing law

These terms are governed by Indian law. Disputes will be addressed through the appropriate legal process, including applicable consumer-protection provisions. Nothing here excludes rights that cannot legally be waived.